Find Us On:
 
 
 
Call Us At:
 
1655 Jasper St,Unit A, Aurora CO 80011 | customerservice@luggagedr.com
 
 
 
 
 

Shipping or Pick up and Drop Off Services

 
Luggage Doctor in Aurora, Colorado extends our services throughout the United States. Our customers have an option to either ship their luggage or drop it off at one of our seven convenient locations.

Shipping us your luggage?

 
Great! We generally get to shipped-in luggage within 3 days of receiving it. We will contact you for all repairs not covered under warranty prior to the repair with the cost of the repair. If there is no warranty work to be done on the luggage, you will be responsible for the return shipping. If you have not heard from us in 14 days from sending your bag, and you have not received your bag back, please call us. To help make things go smoother we request you do the following when shipping us your luggage:

  1. Please provide your full name, telephone number, shipping address and email address.
  2. No P.O. Boxes please. Fed Ex and UPS cannot deliver to them.
  3. Write your last name on the outside of the box in marker so it is easy to see and read. If you are not using a box, you can write this on the label.
  4. Enclose a description of the repair you are looking to get done, and any applicable receipts if available.
  5. We prefer all paperwork to be in the top, front pocket of the luggage, however if this is not possible we will find it wherever you place it.
  6. Please do not use styrofoam (peanuts) packing materials, it makes a total mess when unpacking and is extremely difficult to dispose of.

Please ship to:
Luggage Doctor 1655 Jasper St, Unit A Aurora, CO 80011303.366.0881
 

Seven Free Drop Off and Pick Up Locations:

To utilize any of our seven free drop off locations, simply drop off your luggage at any of the stores below and we will pick it up. Full contact information and email address is a must for this service. Our goal is to email you a work order within 3 days, however, sometimes high volumes prevent this especially during holiday seasons. Please make it easy to see if you have a rush need, and expedite charges may apply. There are no charges for evaluating a bag, and if you do not wish to have any repairs completed we will return the bag the next week to the store you dropped it off. We normally pick up/drop off on Mondays and Fridays, specific days are shown below. Some warranties will pay return freight and we may ship your luggage back to you directly instead of dropping it off.
 
Leather Briefcase — Leather Repair in Aurora, CO.
 
 
Castle Rock Samsonite Store:
5050 Factory Shops Blvd. Suite 435 (Castle Rock Outlets), Castle Rock CO 80108, 303.660.8130
Monday
 
Lakewood Samsonite Store:
14500 W Colfax Ave Suite 287 (Colorado Mills Mall), Lakewood CO 80401, 303.278.0742
Monday
 
Loveland Samsonite Store:
5829 McWhinney Blvd Suite B-20 (Loveland Outlets), Loveland CO 80538, 970.667.3699
Monday
 
Cherry Creek Colorado Baggage Store:
3000 E 1st Ave #169 (Cherry Creek Mall), Denver CO 80206, 303.388.0900
Monday
 
 
Park Meadows Colorado Baggage Store:
8505 Park Meadows Center Dr. (Park Meadows Mall), Lone Tree CO 80124, 303.754.0101
Monday
 
Boulder Changes in Latitude:
2525 Arapahoe Ave, Boulder CO 80302, 303.786.8406
Monday
 
Luggage Doctor:
1655 Jasper Street, Unit A, Aurora, CO 80011. 303.366.0881
Daily 9-4, Closed Weekends